Privacy Policy
Effective date: 30-04-2025
At Apexx Store, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you shop with us. By using our webshop, you agree to this policy.
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1. Who We Are
Apexx Store is based in the Netherlands and complies with the General Data Protection Regulation (GDPR) and other relevant privacy laws within the European Union (EU).
2. What Personal Data We Collect
We collect the following information when you place an order or interact with our site:- Name and delivery address- Email address- Payment details (processed securely via third-party providers)- IP address and browser behavior (for analytics and security)- Marketing preferences (if you subscribe to our newsletter)We do not create customer accounts, and we do not collect dates of birth or national IDs.
3. Why We Collect Your Data – Legal Basis
Under the GDPR, we process your data for the following reasons:PurposeLegal BasisTo process orders and paymentsContractual necessityTo ship your orderContractual necessityTo comply with tax regulationsLegal obligationTo send newsletters (if opted in)ConsentTo analyze and improve servicesLegitimate interest
4. Third Parties We Work With
We only share your data with trusted service providers necessary to run our webshop:- Payment providers (e.g., iDEAL, Credit Card providers)- Email platform: Mailchimp (for newsletters)- Analytics: Google Analytics (to understand and improve site performance)- Fulfillment partners: For packaging and shipping your orderWe do not sell or share your data with third parties for unrelated commercial purposes.
5. Cookies and Tracking
We use cookies and similar technologies for functionality, analytics, and marketing. To learn more or adjust your preferences, please see our separate [Cookie Policy].
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:- The right to access your personal data- The right to correct or delete your data- The right to object to processing (e.g., for marketing)- The right to restrict or limit how your data is used- The right to withdraw consent at any time- The right to request data portability (where applicable)To exercise your rights, please email us at: cncollective.official@gmail.com. We aim to respond within 30 days.
7. Data Retention
We retain data only as long as necessary:- Order and payment data: 7 years (required by Dutch tax law)- Marketing preferences: Until you unsubscribe or after 2 years of inactivity- Analytics data: Up to 14 months, then anonymized or deleted
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8. Children’s Privacy
Our webshop is not directed at children under 16. We do not knowingly collect data from minors and do not request age or birthdate. If we learn that we have collected data from a child under 16 without consent, we will delete it.
9. Data Security
We take your privacy seriously and implement the following safeguards:- Encrypted payment processing (SSL/TLS)- Restricted access to customer data- Secure storage systems- Regular software and security updates
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page and take effect immediately upon publication.
📩 Contact Us
If you have any questions about this policy or how we handle your data, feel free to contact us at: